Smart tourism links: policy, organisations and cities

EU policy & programmes

EU Sustainable Tourism Strategy: our briefingsmarttourism.comWhat is known before the 4 November presentation, and what to watch.
European Capitals of TourismEuropean CommissionThe EU's award for smart and sustainable city tourism.
EU Tourism PlatformEuropean CommissionHub for the Transition Pathway for Tourism, pledges and best practice.
EU Strategy on Sustainable TourismEuropean ParliamentLegislative train tracker. See also our briefing on the strategy.
European Tourism Data SpaceEU Tourism PlatformSummary of the shared tourism data infrastructure and DEPLOYTOUR.
Regulation (EU) 2024/1028EU Tourism PlatformShort-term rental data rules, applying since 20 May 2026.
EU Local Digital Twin ToolboxInteroperable EuropeOpen tools for city digital twins.

UN TourismUnited NationsUN agency for tourism; 2026 theme is digital agenda and AI.
Global Sustainable Tourism CouncilGSTCSets the destination criteria most certification schemes align to.
ENATEuropean Network for Accessible TourismAccessible tourism network and policy voice.
ETOAEuropean Tourism AssociationTrade association for tour operators and suppliers in Europe.
SEGITTUR Smart Destinations NetworkSpainSpain's national smart destination methodology and network.
Living-in.EUEurocities, OASC, ENoLLMovement for digital transformation of cities and regions.
Open & Agile Smart CitiesOASCNon-profit smart city network working on open standards.
EurocitiesEurocitiesNetwork of major European city governments.
European Cyclists' FederationECFAdvocates for cycling tourism in EU tourism policy.

Tampere2026 European Capital of Smart TourismRecognised for accessibility, cultural heritage and digital innovation.
Dubrovnik2026 European Green Pioneer of Smart Tourism2026 winners and shortlist on the Commission site.
Dublin2024 European Capital of Smart Tourism
Torino and Benidorm2025 Capital and Green Pioneer2025 winners and shortlist.
VeniceAccess fee and crowd monitoringDay-tripper fee on 60 peak days in 2026.